BAYADA announced today that six of its home health offices were recognized for excellence in client satisfaction with SHP™ Best Awards from Strategic Healthcare Programs (SHP), while four of BAYADA’s hospice offices were honored as Hospice Honors and/or Hospice Honors Elite Award winners in the HEALTHCAREfirst by ResMed 2020 Hospice CAHPS Honors Awards program.

The annual SHPBest program was created to acknowledge home health agencies that consistently provide high-quality service to their patients, while Hospice Honors acknowledges high performing agencies by analyzing performance of Hospice Consumer Assessment of Healthcare Providers and Systems (CAHPS) quality measures.

“We are honored to be recognized for our high-quality client care by two respected industry organizations,” said BAYADA CEO David Baiada. “This recognition reaffirms our mission to provide compassionate care, and I am especially filled with gratitude toward our hard-working employees and clinicians, and their dedication to our valued clients who have entrusted us with care in their homes.”

SHP has the largest benchmark for Home Health Care Consumer Assessment of Healthcare Providers and Systems (HHCAHPS) in the nation. SHPBest award recipients are determined by ranking the overall score for all SHP HHCAHPS clients.

MUSC Health at Home by BAYADA, one of BAYADA’s joint ventures announced in 2017 based in Conway, South Carolina, received the Premier Performer Award from SHP for ranking in the top 5 percent of all SHP clients, while the following home health offices received the Superior Performer Award for ranking in the top 20 percent of all SHP clients:

  • BAYADA Home Health Care - Berks County, Pennsylvania
  • BAYADA Home Health Care - Gastonia, North Carolina
  • BAYADA Home Health Care - Maui, Hawaii
  • BAYADA Home Health Care - Rock Hill, South Carolina
  • BAYADA Home Health Care - Wilkes-Barre/Scranton, Pennsylvania

The Hospice Honors awards are an exclusive recognition for hospices that have selected HEALTHCAREfirst as their hospice survey partner. This prestigious annual review recognizes agencies that continuously provide the highest level of quality care as measured from the patient and caregiver point of view.  BAYADA Hospice in Concord, New Hampshire was a Hospice Honors Elite Award winner, and other Hopsice Honors awardees from BAYADA included:

  • BAYADA Hospice - Boyertown, Pennsylvania
  • BAYADA Hospice - Media, Pennsylvania
  • BAYADA Hospice - Warminster, Pennsylvania

About the Author

Founded in 1975, BAYADA has become a trusted leader in providing a full range of clinical care and support services at home for children and adults of all ages. With more than 360 offices with 28,000 employees in 23 states and 6 countries, BAYADA has remained true to Mark’s commitment to purpose by finding, training, and supporting employees who take pride and joy in healing and helping.

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