On June 22, amid the cheers of more than 200 BAYADA Home Health Care employees and invited guests, BAYADA President Mark Baiada, Chief Financial and Administrative Officer Tom Sibson, NJ Lieutenant Governor Kim Guadagno, Pennsauken, NJ Mayor Betsy McBride, and Pennsauken, NJ Deputy Mayor Jack Killion each took hold of a pair of giant scissors and ceremoniously cut the ribbon, officially marking the grand opening of the company’s new global support center.

The ribbon-cutting ceremony marked the culmination of more than 18 months of planning for the new location, which began as a vision to lower operating costs and improve efficiencies, engagement, and collaboration across all departments that support BAYADA’s field service offices throughout the US and in four countries.

The new office space at 4300 Haddonfield Road in Pennsauken, NJ, will allow for consolidation of the company’s internal operations, relocating more than 400 employees from six counties in NJ and PA into a single location. In addition, the building will play host to the Camden County Assistive Care office, which hires home health aides to provide help with bathing, grooming, and meal preparation to mainly older patients.

The project came to fruition thanks to the New Jersey Economic Development Authority’s (NJEDA) approval for participation in the Grow NJ tax credit program, which seeks to attract or keep jobs in the state by offering tax credits to businesses.  The move will result in significant cost savings for BAYADA.

Guadagno, who has been a proponent of the project, spoke at the “wall breaking ceremony” in February to mark to start of renovations, and at the recently held grand opening event. “What you do is give the gift of human kindness to those who need it most,” said Guadagno, who emotionally shared how home health care professionals had been a source of comfort during her mother’s terminal illness. 

Baiada expressed his appreciation to everyone involved in the project, and shared his excitement for the next chapter in BAYADA’s history. “This new building is our global support center, and we’re here so we can support all of our nurses, aides, and therapists in the field so that they can do really good work,” he said. “We hope to be more effective in this new building so that our field staff can be more effective as they help people stay home.”

During the ceremony, Sibson thanked NJ Senator James Beach, NJ Assemblyman Louis Greenwald, and NJ Assemblywoman Pamela Lampitt, who co-sponsored a Joint Resolution from the NJ Senate and Assembly congratulating BAYADA on this milestone.

McBride spoke of Baiada’s vision to create a company in 1975 based on the values of compassion, excellence, and reliability, and how those values have played such an integral role in the company’s growth in the US and internationally. “BAYADA is a leader in caregiving,” she said. “You get to heal better at home when you have a compassionate caregiver with you.” 

Practice President David Baiada spoke of the company’s commitment to continuous improvement. “This campus is a symbol of our adaptation and our evolution,” he said. “It’s a training center where we’re here to learn and it’s where we’re going to support the organization’s growth and sustainability for the long run.

Following the ribbon cutting, attendees were invited to enjoy refreshments and to take a tour of the buildings, which feature photos of patients and caregivers.

“These photos are there as a reminder to all who will work in this beautiful new space of our commitment to The BAYADA Way vision of helping people experience a better quality of life in the comfort of home,” said Baiada.”

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