BAYADA Awards 2024 National CHHA Hero of the Year

Karen Dixon is BAYADA’s 2024 CHHA National Hero of the Year

Karen Dixon, a BAYADA Certified Home Health Aide (CHHA) in Boston, MA, has been named BAYADA 2024 CHHA National Hero of the Year for the exceptional dedication and compassion she puts into her work.

Dixon's career journey took a profound turn when she met a new client, Ben Abercrombie. Abercrombie had been a freshman at Harvard University, playing in his first college football game, when he sustained a life-changing cervical spinal-cord injury that caused him quadriplegia.

Dixon quickly became a pillar of support for Abercrombie and his family, providing him with the personal care and daily assistance he needed to return to living on campus and attending classes again.

Going beyond her regular duties, Dixon devoted time outside of work to study Abercrombie’s prescribed therapeutic exercise regimen, so she could help him get stronger and assist him with his daily rehabilitation. Their bond grew stronger, too, as they shared conversations about sports, career plans, and life's challenges.

At BAYADA, Dixon has consistently exemplified excellence in the care she provides, forging lasting and meaningful relationships with clients like Abercrombie. Her unwavering commitment and compassion as a professional caregiver make her a deserving recipient of the BAYADA 2024 CHHA National Hero of the Year award.

“Being a caregiver is not just a job for me; it is a calling, a vocation, a way of life that fills my heart with purpose and my soul with joy.”

— Karen Dixon, BAYADA Certified Home Health Aide

“She exemplifies everything, compassion, excellence, and reliability. Karen brings her heart to the table, and it’s genuine.”

— Francesca Ober-Laurent, BAYADA Client Services Manager

What makes Karen Dixon a Hero

BAYADA Home Health Care Hero Program

The National Hero of the Year Award is part of BAYADA’s Hero Program, which recognizes and rewards those who exceed the highest standards of quality care and work ethic at an office, division, and national level. Heroes can be nominated by their colleagues and clients. All BAYADA employees and clients can nominate any registered nurse, licensed practical nurse, home health aide, therapist, or other professional caregivers.

Visit bayada.com for more information about home health care services, or to join BAYADA’s community of compassionate caregivers apply today at jobs.bayada.com